Most offices in Charlotte today need their printing equipment, and they simply cannot afford to be without it. That’s why it’s important to have a printer maintenance service you can depend on. But how can you be sure you’re getting the best service at the right price? These 5 tips can help you choose the best company for your needs.
1. Trial Period
It’s hard to tell how a company is doing unless you try the services out. The best companies give you a 60 day period to make up your mind. During this time period, you can access their performance, and if you decide you want another company, you simply walk away from the agreement.
2. Equipment Leasing
The best printer maintenance service companies have high-quality equipment for you. They offer exceptional leasing programs, so you don’t have to worry about any problems for the life of the lease.
3. Unlimited Guarantees
Some maintenance companies may have caps on equipment maintenance. For example, they may make only so many repair calls for your machines. The best companies offer unlimited service for the entire lease period. When you have a problem, they are there to take care of it.
4. Replacement Policy
Nothing is more frustrating than dealing with constant repair issues. When you do business with one of the top printer maintenance service companies, you receive a free replacement if your machines become worn out and repairs are no longer feasible. They give you a machine with the same (or greater) value as your present equipment.
5. Loaner Machines
What happens if a machine needs extensive repairs and you are very busy? The top maintenance companies have loaner programs. For example, if it will take more than 8 hours to repair a machine, they bring in a loaner machine for your staff.